Important Information Regarding a Telephone Phishing Scam

| March 17, 2014 | 0 Comments

We have learned of a widespread telephone phishing scam. Account cardholders may receive automated calls/text messages telling them that their ATM/debit cards have been locked.

After they receive the message, the recipient is then prompted to “Press 1” where they are then asked to enter their 16-digit card number into their telephone. After they enter their card number, the scammer’s are then asking for the account holder’s Personal Identification Number (PIN). The scammers are attempting to acquire card numbers and PINs to gain access to the cardholder’s account via ATM and POS (point of sales) purchases.

Please understand that Member One Federal Credit Union will not request card, account information or PIN numbers from account holders over the telephone. Please be aware that phishing scams attempt to gain personal account information via email/phone such as:

  • First and Last Name
  • Debit Card or ATM Card Number
  • Debit or ATM Card Personal Identification Number (PIN)
  • Date of Birth
  • Social Security Number
  • Account Number and/or Account Type

If you receive any calls, texts or emails that are suspicious please do not hesitate to email cardservices@memberonefcu.com or call 540.982.8811.

Tags:

Category: Security & Fraud

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